Database City provides manned technical support at its Network Operations Center during regular office hours, which are 9 to 5 weekdays. However, Technical Support is available 24x7x365 via Emergency service.
During office hours call 512-485-7850.
Send a complete description of your problem to Support@DatabaseCity.com.
Emergency Service is defined as a very significant "server down" or "connection down" event. E-mail problems are rarely emergencies. Please respect our need to priortize the means of contacting our support personnel.
- In case of an emergency situation, call the Emergency Tech Support Phone Number : 512-563-0673
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